Customer Relations Representative - State Farm Agent Team Member
Full Time • Abingdon, MD
Responsive recruiter
Replies within 24 hours
Benefits:
- 401(k)
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
About our Agency:
As a 25-year State Farm Agent and a proud second-generation agent, I bring decades of experience and dedication to serving our community. Our team of five is looking to grow with the addition of a sixth member to continue delivering top-notch service to our valued customers.
As a 25-year State Farm Agent and a proud second-generation agent, I bring decades of experience and dedication to serving our community. Our team of five is looking to grow with the addition of a sixth member to continue delivering top-notch service to our valued customers.
We offer competitive benefits, including a 401K plan, paid vacation, sick, and personal days, along with team bonuses. Our office culture is rooted in creating a friendly and welcoming atmosphere where customer service is always our top priority.
Beyond work, we enjoy spending time together as a team through fun activities outside the office, strengthening our bond and celebrating our successes. With a background in coaching youth sports, I’m passionate about teamwork, leadership, and making a positive impact. Join us, and be part of a supportive team that values both professional and personal growth.
ROLE DESCRIPTION:
As an Customer Relations Representative - State Farm Agent Team Member for Bryan Michaels - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
As an Customer Relations Representative - State Farm Agent Team Member for Bryan Michaels - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
- Promote successful and long-lasting customer relations.
QUALIFICATIONS:
- Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
- Experience managing client relationships is preferred
- Interest in marketing products and services based on customer needs
- Excellent communication skills - written, verbal, and listening
- Dedicated to customer service
- Able to anticipate customer needs
- Able to effectively relate to a customer
Compensation: $40,000.00 - $60,000.00 per year
We're Hiring!
We are an established, growth-oriented agency with a team of highly motivated individuals. If you want to work in an environment that is fun, challenging, and rewarding, then Bryan Michaels - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, and Renters Insurance.
- Our office is located in Downtown Bel Air MD.
- I have been a State Farm agent since 2000.
- I am a second generation State Farm agent.
- Our agency has received awards including: Ambassador Travel, Legion of Honor, and Silver Scroll
- Additional languages spoken: Spanish
Apply now and let us put you on the path to success.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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